Empathic Leadership and Professional Relationships Conflict Resolution and Mediation

Conflict Resolution and Mediation

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Lesson Content

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Empathy in conflict resolution: Utilizing empathic listening and understanding to de-escalate conflicts.

Mediation skills: Techniques for facilitating empathic and productive conversations between conflicting parties.

Finding common ground: Empathic approaches to finding win-win solutions and resolving disputes.

Restorative justice practices: Applying empathic principles in addressing conflicts and promoting healing in the workplace.

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